Refund policy

Thank you for shopping at Wandermove (wandermove.com). We want you to be satisfied with your purchase. If something isn’t right, we’re here to help.

Cancellation Policy

Orders can be cancelled only before shipping. Please contact us first with your reason, and our team will arrange the cancellation within 2 business days. All shipped orders cannot be cancelled.

30-Day Returns

You may return items within 30 days of delivery. To be eligible, items must be unworn and unwashed, in their original condition with all tags attached and in the original packaging. For hygiene reasons, worn or washed items cannot be returned unless they are faulty.

How to Start a Return

Email us at info@aprilst.com with your order number and the item(s) you would like to return. We will reply within 1 business day with return instructions and the return address. Please note: the return address is not the shipping address on the waybill, so please contact us first before sending anything back.

Return Shipping

Return shipping costs are the responsibility of the customer, except where the item is faulty or we sent the wrong product. We recommend using a tracked service, as we cannot be responsible for items lost in transit back to us.

Refunds

Once we receive and inspect your return, we will email you to confirm approval. Approved refunds are issued to your original payment method within 2 business days after the order is cancelled and the return package is delivered.

If you paid by PayPal, the refund will be processed within 2 business days. If you paid by credit card or bank transfer, it may take 3–15 days or more for the bank to process the international refund. Your understanding and patience are greatly appreciated. Original shipping charges, if any, are non-refundable.

Exchanges

Need a different size or colour? The fastest way is to start a return for the original item and place a new order for the replacement.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at info@aprilst.com with a photo, and we will make it right at no cost to you. All items must be returned in their original condition to qualify for a refund or exchange.

Questions?

Email us anytime at info@aprilst.com and we will be glad to help.